President & CBO (Chief Bean Officer), Valerio Coffee Roasters, Inc., Audubon, PA
"I bought my second Roaster Dynamics Roaster, last year and I am extremely happy with it. I have three roasters now and my favorite is the R18 from Roaster Dynamics. Over engineered, if something can actually be. Great power, fast to heat, good airflow and easy to understand controls. I can do adjustments on the fly. As far as service goes, Paul answers his phone or calls back same day. He reaches out periodically especially if he’s traveling through, who does that? He has actually stop in to update something, that he figured out, would work better. I started in 1992 with a coffee shop, I can count using one hand how many people cared about my success as much as theirs. This guy is one of them."